I hear this all the time at networking events. Word of mouth IS marketing...it's just a different form of marketing. It's more work too and limited to just those we come in contact with. "Do you have a system set up to ask for new business, reviews or referrals?"
In this day in age, reviews are as important as ever. Research has found:
- 88 percent have read reviews to determine the quality of a local business.
- 85 percent of consumers said they read up to 10 reviews.
- 72 percent of consumers say that positive reviews make them trust a local business more.
- 88 percent of consumers say they trust online reviews as much as personal recommendations.
Nearly 9 in 10 consumers have read online reviews to determine the quality of a local business, and 39% do so on a regular basis. Without a system "word of mouth marketing" is a hope strategy...contacts us today to put in a system.